Terms and Conditions of Opticore Solutions Limited


Welcome to Opticore Solutions Limited, where creativity meets strategy to elevate your brand and drive business growth. These Terms and Conditions ("Terms") outline the rules and guidelines for using our services and interacting with us. By engaging with us—whether through our website, consultations, or projects—you agree to abide by these terms.

We’ve crafted these Terms with care, ensuring they’re easy to understand, fair, and reflective of our commitment to transparency. Let’s dive in!

What These Terms Cover

This document explains:

  • How our services work.
  • Your responsibilities as a client.
  • Our rights and obligations as a service provider.
  • How disputes are resolved.
  • Other important legal details.

Our goal is to ensure clarity and mutual understanding so we can focus on what matters most: helping you succeed.

1. Acceptance of Terms

By using our services or accessing our website, you agree to:

  • Follow these Terms and Conditions.
  • Comply with all applicable laws and regulations.
  • Treat our team and platform with respect and professionalism.

If you don’t agree with any part of these Terms, please refrain from using our services.

2. Scope of Services

At Opticore Solutions Limited, we specialize in delivering creative and strategic solutions tailored to your needs. Our services include:

  • Custom Web Design: Building websites that reflect your brand identity.
  • Graphic Design: Crafting visually stunning assets to captivate your audience.
  • Digital Marketing: Driving engagement and conversions through targeted campaigns.
  • Video Production: Creating compelling videos to tell your story.
  • 3D Modeling: Bringing ideas to life with immersive designs.

While we strive for excellence, please note:

  • We rely on accurate information provided by you to deliver results.
  • Timelines and outcomes depend on collaboration and timely feedback.

3. Your Responsibilities

To ensure a smooth partnership, we ask you to:

  • Provide complete and accurate information about your project.
  • Respond promptly to requests for input or approvals.
  • Respect intellectual property rights (e.g., don’t share copyrighted materials without permission).

Failure to meet these responsibilities may delay projects or impact results.

4. Intellectual Property Rights

Your creativity inspires us—but let’s clarify ownership:

  • Your Content: Any materials you provide remain your property unless otherwise agreed upon.
  • Our Work: All designs, code, and deliverables created by us are owned by you once payment is completed. However, we reserve the right to showcase your project in our portfolio unless you request otherwise.

We respect your intellectual property and expect the same in return.

5. Payment Terms

Investing in quality pays off—and we aim to make the process simple:

  • Quotes & Invoices: We’ll provide detailed quotes before starting any project. Payments are due according to the agreed schedule.
  • Late Payments: A late fee of [X]% may apply if invoices aren’t settled within [X] days of issuance.
  • Refunds: Refunds are handled on a case-by-case basis, subject to the terms outlined in your contract.

Clear communication about costs ensures no surprises along the way.

6. Limitation of Liability

  • Service Interruptions: We’re not liable for delays or disruptions caused by factors beyond our control, such as technical issues, natural disasters, or third-party failures.
  • Indirect Damages: We cannot be held responsible for indirect, incidental, or consequential damages, such as lost profits or business opportunities.

We take every precaution to minimize risks, but unforeseen circumstances can arise. Rest assured, we’ll always do our best to resolve issues promptly and professionally.

7. Indemnification

By using our services, you agree to protect and hold Opticore Solutions Limited harmless from any claims, losses, or damages arising from:

  • Your misuse of our services.
  • Violations of these Terms or applicable laws.
  • Content you provide that infringes on someone else’s rights.

Your cooperation ensures a safe and respectful environment for everyone involved.

8. Termination

We value long-term partnerships, but either party may terminate the agreement under certain conditions:

  • By You: You can cancel services by providing written notice. However, payments for work already completed are non-refundable.
  • By Us: We reserve the right to suspend or terminate services if:
    • You breach these Terms.
    • You fail to make timely payments.
    • Your actions harm our reputation or violate legal standards.

Termination will not affect any accrued rights or obligations.

9. Governing Law and Dispute Resolution

These Terms are governed by the laws of [Insert Jurisdiction/Country]. If a dispute arises, we encourage open dialogue to find an amicable solution. If unresolved:

  • Mediation: Both parties agree to attempt mediation before pursuing legal action.
  • Legal Proceedings: Any disputes will be resolved in the courts of [Insert Jurisdiction/Country].

This approach ensures fairness and minimizes unnecessary conflict.

10. Third-Party Links and Services

Our website or communications may include links to third-party platforms, tools, or services. Please note:

  • We do not endorse or control these external resources.
  • You access them at your own risk, and we are not liable for their content or practices.

Always review third-party terms and policies before engaging with them.

11. Changes to These Terms

As we grow and adapt to industry trends, we may update these Terms to reflect changes. If significant updates occur, we’ll notify you via email or a prominent notice on our website. Your continued use of our services signifies acceptance of the revised terms.

12. Contact Us

Have questions about these Terms? Need clarification? Or just want to chat? We’re here for you! Reach out to our team at:

  • Email: osl@opticoresolutionsltd.com
  • Phone: +88-01896204400
  • Address: House # 640 (6th Floor), West Kazipara, Mirpur, Dhaka-1216, Bangladesh

We’re committed to addressing your concerns promptly and respectfully.

Final Note

At Opticore Solutions Limited, we believe in building relationships based on trust, transparency, and mutual respect. These Terms and Conditions are designed to protect both you and us while fostering a collaborative environment where creativity thrives.

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